1. twist someone's arm
- to convince someone to do something that he or she does not want to do
- i.e.) My boss thought the budget was a little high, so I had to twist his arm to get him to agree to it
2. up in the air
- something is undecided or uncertain
- i.e.) our international expansion plan is still up in the air
3. uphill battle
- something that is difficult to achieve because of obstacles and difficulties
- i.e.) gaining market share in this country will be an uphill battle due to tough competition
4. upper hand
- to have more power than anyone else and so have control
- i.e.) due to my experience, I had the upper hand in the argument
5. word of mouth
- something is given or done by people talking about something or telling people about something
- i.e.) many local stores rely on word of mouth to get new customers
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